Our concern for privacy

One question we get from our customers is; “We need to be assured that the information we have on the system will not be shared to others. Do you have a confidentiality agreement for your service?”

I've pasted some paragraphs from our privacy policy, I hope those provide the answer you need;

Brains4All is committed to protecting the privacy of visitors to our website, as well as our account holders and clients. In general Brains4All treats your contact information as private and confidential. Brains4All will not give, sell, rent, exchange or otherwise provide your information with anyone else without your prior consent (except when compelled by law — see below).

Compelled Disclosure

If we are required by law to disclose any information that you have provided us, we will attempt to give you notice (unless we are prohibited) that a request for your information has been made, in order to give you an opportunity to object. We will attempt to provide this notice by email, if you have given us an email address or by postal mail if you have entered a postal address. If you do not challenge the disclosure request, we may be legally required to turn over your information.

What that means in short is that we will not disclose any information in our customers' account without a court order or subpoena, issued under valid Dutch or European law and try to inform you of the fact as well.

Please be advised that in order to ensure the privacy of your data your team needs to connect to the service by secure https encrypted connections.

We understand your concern for privacy and I hope our policy demonstrates our commitment to that. Please write in with any further questions you might have, we're glad to help.

Oh No! Not Four Cores!

A small red and white DHL van has just delivered this juicy piece of new hardware to our doorstep. For me that means a lot of excitement and late night installing fun. For you that means hopefully a significant boost in speed and response time of your favorite tool on the web.

We'll be overhauling some of our high traffic sites to the new hardware over the next two weekends and hoping to finish the move by September 1st. We’ll keep you up to date in this spot, so check back here to see how we’re doing.

Here's what's in the box:

DELL PowerEdge™ 2950
2 Dual Core Intel® Xeon® 5060, 2x2MB Cache, 3.20GHz, 1066MHZ FSB
2GB FB 533MHz Memory (4x512MB single rank DIMMs)
Integrated SATA RAID 1 controller
2 73GB, SAS, 3.5-inch, 10.000 rpm Hard Drive (hot-pluggable)
Two Hot-plug Power Supplies for Redundancy

Hardware upgrades unfortunately mean we have to schedule down time. Since there are always people logged in to our services that was quite hard to do. We’ve planned for these upgrades to take place in a relatively quite period to minimize impact.

Please accept our sincere apologies if you experience any inconvenience.